Gigi's Hospitality
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Gigi's Hospitality
  • Home
  • About Us
  • Consultancy Services
  • Our Approach
  • Contact
HOTEL OPERATIONS CONSULTANCY

Streamlined, Honest, Operations Support for Hotels

We bring over 25 years of hands-on hospitality expertise to help hotels simplify operations, improve systems, and deliver consistent guest experience — without unnecessary complexity. From Lake District boutiques to Yorkshire resorts, our practical consulting ensures smoother, smarter hotel management.

our operations support includes

  • Operational health checks & efficiency audits
  • SOP creation & team training
  • Interim Operations Director roles
  • System & PMS/POS optimisation

  • Compliance support (HACCP, EHO, H&S)
  • Cost control & budget management
  • Recruitment process & structure
  • Stock & facilities management

Authentic, Trusted Operational Expertise

We’ve been in your position - leading hotels through real operational challenges. We offer honest feedback, strategic insight, and no-nonsense leadership. Whether it’s refining your systems or leading your operations for you, we deliver changes that can be seen, measured, and sustained.

our process

Initial Audit

Hands-On Delivery

Tailored Roadmap

We review your systems, processes, and team performance.

Tailored Roadmap

Hands-On Delivery

Tailored Roadmap

We co-create a plan to simplify operations and build staff capability.

Hands-On Delivery

Hands-On Delivery

Hands-On Delivery

We embed best practices, lead recruitment, train staff, or step into a part-time Ops Director role.

Check & Report

Hands-On Delivery

Hands-On Delivery

We review performance, streamline processes, and refine systems so improvements stick.

Contact Us

Get in touch today to discuss how we can support your needs
Get in touch

Why Choose Us

Trusted by hospitality businesses across the UK, we specialise in hotel operations consultancy with a practical focus. Whether you manage a countryside retreat in Cumbria or a boutique hotel in London, we help turn strategy into measurable results.

our approach

Strong operations aren’t about doing more - they’re about doing what matters, better.


GiGi's Hospitality

Contact Us

Get in touch for a free initial consultation

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Empowering hospitality businesses to thrive

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