Helping Hotels Thrive - Honestly, Effectively, Sustainably
With over 25 years in the hospitality industry, GiGi’s Hospitality was founded on one simple belief: consultancy should be honest, actionable, and genuinely helpful.
Too often, hotel businesses are promised the world by external consultants - only to be left with little more than generic reports, costly retainers, and little real progress. We've seen the damage that can do. That’s why we work differently.
At GiGi’s Hospitality, we offer tailored support that’s grounded in real experience and shaped around what your business actually needs, whether you're running a boutique hotel in the Lake District, an independent hotel in Leeds, or a growing group of leisure sites across the UK.
We believe in clear communication, straight-talking advice, and delivering change that you can see, feel, and measure. From strategy to systems, budgets to brand — we partner with you to get things done, not just talk about what could be done.
hospitality consultancy services
Services We Offer
Whether you're looking to increase sales, improve operations, or prepare for growth, our tailored support covers all key functions, including Revenue, Sales & Marketing, HR, Operations, Finance & Procurement, Customer Experience & Brand, Acquisitions & Development Support, Health & Safety, Systems Management, and IT & Networks.
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From ad hoc support to long term projects - we can help.
Real change in hospitality doesn't come from glossy reports - it comes from honest conversations, clear action, and doing the work together.
GiGi’s Hospitality
Frequently Asked Questions
While we have strong roots in the North - including the Lake District, Yorkshire, and northern towns and cities - we support clients across the UK. Whether you’re based in London, Scotland, or the South of England, we’re happy to tailor our services to your location and business.
Absolutely. We offer flexible consultancy models - from ad hoc guidance and project-based support to longer-term partnerships. Whether you need help with a specific challenge or ongoing strategic input, we’ll shape our support to suit your business.
We believe in honest, actionable support — not just producing reports. With over 25 years of hands-on experience in hospitality, we understand the real challenges hotel businesses face. Our consultancy is built around your needs, your team, and your goals, delivering practical solutions that create meaningful results.
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Empowering hospitality businesses to thrive